helpdesk Help Desk

CREWSING Technologies believes the help desk plays a vital role in organizational efficiency.  Businesses and Educational institutions technology equipment is highly used and should be maintained. We configured for efficiency and support throughout the year.  

 For quick and easy service  click here  and download our app today and fill out a ticket.

ACT NOW!!!

 

Commercial Clients please click this link: CGIT Remote Support

Residential Clients please click this link: CGIT Remote Support

 

Get a free 30 min remote computer assessment and fix where possible.

 

III. Computer Support

  • Service Desk
  • Site Support
  • Remote Support
  • Asset Management
  • Hardware Solutions
  • Software Solutions

Help Desk Support

Is your school technology your lifeline to efficiency? Stay connected by syncing the calendar, contacts, network printing and domain folders on your network devices; our Help Desk level I, II, III Members will assist you during business hours and after!

Help Desk I, II, II

  1. Our Help Desk level I, II, III services include, but are not limited to:
    1. Malfunctioning Display
    2. Faulty Keyboard
    3. Hard Drive Problems
    4. Lost or Bad Power Adapter
    5. Malfunctioning equipment
    6. Our Help Desk level I, II, III services include, but are not limited to:
      1. Various Application Installation and/or Re-installation
      2. Microsoft Windows (XP and Windows 7 Ultimate) Troubleshooting and Repair
      3. Microsoft Office (i.e. Word, Excel, Outlook) Troubleshooting and Repair
      4. Overall basic assessment and repair of any software application
    7. Other Help Desk level I, II, III Services include, but are not limited to:
      1. Virus Removal
      2. Memory (RAM) Upgrade
      3. Hard Drive Upgrade
      4. Operating System Upgrade
      5. Modem, and Ethernet (NIC) Installation
        Peripheral (i.e. Printer, Scanner, Palm device, DVD/CD ROM and/or Burner) installation and configuration

Training Graphic Training

CREWSING IT training works in partnership with clients, providing technology-focused services that increase productivity and enhance computing experiences. CREWSING training looks to assist administrators with “user-friendly, clinical, technical training that enhances the data flow of an administration and classroom.  We try to meet our clients where they are and tailor our training to their knowledge base.  Here are a few areas we provide “user-friendly” technical training.

  • Domain Network training

Assist and evaluate teachers and their unique style of teaching and tailor the use of technology to fit the curriculum.

 

  • Web site

Page creation, content input, slider creation, hyperlinks, updating graphical content training.

 

  • Interactive Classroom training

Assist and evaluate teachers and their unique style of teaching and tailor the use of technology to fit the curriculum.

 

  • Going Paperless Training

We analyze business practices and create a more user friendly efficient digital process.

 

  • Microsoft Windows 7 & 10: Basic & Advance CBT Training

Techniques for using Windows 7 and 10 environment

 

  • Microsoft Office 2010, 2016 Complete Training Suite

Word, Excel, PowerPoint, Access, Publisher, Share Point

Audio/Video

Cabling

Security Camera’s